Complaints may be done by writing, complaint form, phone, or email. Please note that legitimate complaints must be signed. Ordinance violations/complaints are directed to the Zoning Administrator. The Zoning Administrator may be reached at 810-629-8631 (Mon-Thurs 9:00 am - 4:00 pm) or emailed. General complaints may be directed to the Supervisor. The Supervisor may be reached at 810-629-8631 or emailed. Other points of contact for complaints are listed below.
Charter Spectrum Attention: Customer Complaints 2 Digital Place Simpsonville, SC 29681 Phone: 1-888-438-2427Website
State of Michigan Bureau of Construction Codes & Fire Safety Office of Local Government and Consumer Services P.O. Box 30222 Lansing, MI 48909 Phone: 517-241-9347 Website
If you experience problems with your service, please contact the service provider first. If you're dissatisfied with the provider's response, you may file a formal or informal complaint with the Michigan Public Service Commission (MPSC). The process is explained on the MPSC website. Contact information is below: Michigan Public Service Commission P.O. Box 30221 Lansing, MI 48909 Phone: 1-800-292-9555 Website
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8420 Runyan Lake Road Fenton, Michigan 48430 Phone (810) 629-8631 Fax (810) 629-0047 Office Hours Mon-Thurs 9:00 am - 5:00 pm
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